The Human Side of Kubernetes: Curiosity, Community and Change
Margaret Dawson, CMO for SUSE, explores her journey in technology and journalism, emphasizing the role of AI in shaping curiosity. She discusses Kubernetes and Rancher’s significance in the tech industry, the importance of a growth mindset, and the evolution of technology. They also highlight updates on observability products, the value of open-source software, and the need for flexibility and community trust in technology.
Before she ever touched Kubernetes, Dawson was reporting from Taiwan and Hong Kong as a foreign correspondent. That perspective shapes a larger point running through the discussion: the industry puts too much weight on linear résumés and not nearly enough on curiosity. In her view, the people who stick around and make an impact in this space—whether they come from computer science or journalism—are the ones who keep lifting the hood to understand how things work.
That becomes especially relevant when the conversation shifts to AI. There’s plenty of hand-wringing about AI “reducing curiosity,” but Dawson argues the opposite: the problem isn’t the technology, it’s whether people choose to think past the first answer. For practitioners who already ask deeper questions, AI becomes a force multiplier rather than a shortcut.
Kubernetes’ evolution from a niche science project to the backbone of modern infrastructure provides the backdrop for examining how organizations are approaching containers, observability, security and virtualization. The rise of OpenTelemetry, the persistence of virtualized workloads, the growth of hybrid and sovereign cloud models—all of it reflects a broader truth: enterprises rarely make clean breaks. They evolve in layers.
One theme keeps resurfacing: technology only moves forward when communities do. Whether the topic is open source, AI adoption, or managing clusters across environments, trust and participation matter as much as the tools themselves.


