Nigel Hickey is the Senior Technical Marketing Manager at NetBrain Technologies, where he leads the creation of technical content that highlights the value and innovation behind NetBrain’s network automation solutions. His work includes the development of eBooks, solution briefs, and interactive guides designed to educate and engage customers, partners, and industry thought leaders. Nigel contributes insights on critical industry topics such as AIOps, Automation, and Observability. He also conducts market research to refine product positioning and help ensure NetBrain stays ahead in the fast-evolving field of network automation.