Ryan Duncan is the Vice President of Operations at Ansafone Contact Centers, bringing extensive experience in SaaS and cloud-based solutions across both healthcare and non-healthcare sectors. With a strong background in sales, operations, and team development, he has a proven track record of increasing revenue, enhancing team engagement, and successfully managing large-scale projects.
How Cloud-Native Technologies Are Revolutionizing Contact Centers
Modern customer service is evolving rapidly, driven by rising customer expectations and the growing pressure to deliver seamless experiences across channels. For years, legacy contact center infrastructure has struggled to keep pace, ...
